We're here to help

Get in Touch
with Xeend.

Have questions about your order, want to become a partner, or just want to say hello? Our team is ready to assist you.

Contact Details

Choose the right channel for your needs to get the fastest response.

Customer Support

For order issues and general inquiries.

support@xeend.com

+255 123 456 789

Partner Support

For Vendors and Riders assistance.

partners@xeend.com

Our Office

Mkunazini Street, Stone Town
Zanzibar City, Tanzania

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We love meeting our community. Drop by for a coffee.

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Frequently Asked Questions

What areas do you cover?

We currently operate primarily in Zanzibar City, including Stone Town, Bububu, and Mbweni. We are expanding to other regions soon.

How do I become a vendor?

Simply visit our Vendors page, fill out the sign-up form, and our team will verify your business within 48 hours.

Is there insurance for my parcels?

Yes, all logistics orders placed through the Xeend app are covered by our basic insurance policy for loss or damage.